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Staff & FacultyContact
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  2. Office of Registrarial Services
  3. Contact ORS

Contact ORS

Lincoln Alexander Student Service Centre

The Lincoln Alexander Student Service Centre (The Linc) is the first point of contact for any inquiries related to enrolment, records, finances and admissions.

Please check the Contact The Linc webpage for hours and details on how to contact The Linc team by phone and email. For in-person support, visit The Linc on the third floor of the University Centre (north end). Don't forget to follow The Linc on Instagram @uofgthelinc for academic and financial reminders and important announcements!

For more specific inquiries, refer to the contact details below for ORS's departments.

Admissions

At the University of Guelph, everyone who studies here, explores here, teaches here and works here is committed to one simple purpose: to Improve Life.

No matter where you’re from, once you enroll at U of G, you’re part of a community – a network of fellow students and staff who will help you achieve your goals and set you up for success.

Connect with us to learn more about our programs, upcoming events, webinars and more!

General Inquiries - admission@uoguelph.ca

International Inquiries - internat@uoguelph.ca

Website - Contact Undergraduate Admission Services | University of Guelph

General Inquiries: gradonln@uoguelph.ca

Website: Contact Us | Graduate & Postdoctoral Studies

General Inquiries: (519) 767-5000

Website: Continuing Education

Enrolment Services

Enrolment Services supports students throughout their academic career at the University of Guelph. Enrolment Services provides services related to student records, such as transcripts and confirmation of enrolment, and assists students with many other policies and procedures, including course enrolment, grades and convocation.

The Lincoln Alexander Student Service Centre (The Linc) supports Enrolment Services as the first point of contact for general inquiries. The Linc provides initial assistance and will refer inquiries to Enrolment Services as needed.

Contact Information

Email: thelinc@uoguelph.ca

Phone: (519) 824-4120 x58731

Fax: (519) 823-9421

Email: Contact your Academic Advisor

Undergraduate students

Email: undergradconvocation@uoguelph.ca
Phone: (519) 824-4120 x56048

Graduate students

Email: gradconvocation@uoguelph.ca
Phone: (519) 824-4120 x52998

Email: transcript@uoguelph.ca

Phone: (519) 824-4120 x56047 or 56451

Scheduling Services

To make a room request for midterms, grad finals or review sessions, please email orsexams@uoguelph.ca. All other academic bookings, including breakout rooms/additional rooms/room changes, should be sent to courschd@uoguelph.ca based on scheduling timelines.

Email: courschd@uoguelph.ca

Email: orsexams@uoguelph.ca

Student Financial Services

Student Financial Services provides services and resources to support students in a wide range of financial matters, including information about tuition, fees, payment methods, scholarships, financial aid and much more.

Information on billing, payments and your University of Guelph financial account, including payment plans.

The Lincoln Alexander Student Service Centre (The Linc) supports Student Financial Services as the first point of contact for billing and account‑related inquiries. The Linc will provide initial assistance and connect students with Student Financial Services as needed.

Email: thelinc@uoguelph.ca

  • Changes and updates to your OSAP account.
  • Queries relating to government aid.

Email: finaid@uoguelph.ca

Note: If you need to submit OSAP documents, please do so through the OSAP website. For more details, refer to our OSAP Frequently Asked Questions.

  • Queries relating to U.S. government student loans.

Email: usloans@uoguelph.ca

  • Appeals: OSAP, bursary, family breakdown.
  • Emergency financial assistance.
  • Budget counselling.

Schedule an appointment by phoning (519) 824-4120 x58715

  • Scholarships, bursaries and travel grants.
  • Queries about the Work Study or Undergraduate Research Assistantship programs.
  • Queries about external scholarships.

Email: awards@uoguelph.ca

Student Financial Services
Level 3, University Centre
50 Stone Road East
Guelph, Ontario, N1G 2W1
Canada

Registrarial Systems & Technology

Our primary responsibility is to ensure the smooth operation of the Office of Registrarial Services with respect to integrating, streamlining and maintaining the use of data and computing tools in the five units of ORS (Admission Services, Enrolment Services, Scheduling, Student Financial Services and Systems and Technology). This support entails the management of network and data resources, and support and assistance to the end user of our resources.

The Lincoln Alexander Student Service Centre (The Linc) supports Enrolment Services as the first point of contact for general inquiries. The Linc provides initial assistance and will refer inquiries to Enrolment Services as needed.

Contact Information

Email: thelinc@uoguelph.ca

Phone: (519) 824-4120 x58731

Fax: (519) 823-9421

Email: rsupport@uoguelph.ca

Email: rsupport@uoguelph.ca
Phone: (519) 824-4120 x52938