OUTline Online
What is OUTline
OUTline is the University of Guelph's resource and support service specializing in questions and information relating to sexual orientation and gender identity.
The OUTline Online Chat is the place to connect with trained volunteers in a discreet, confidential and private online environment. We’re happy to chat with you about things like…
- Coming out
- Exploring labels that resonate with you
- Finding resources specific to LGBTQ2IA+ communities
- Anything else that’s on your mind!
About OUTline Online Chat Page
Want to chat? You’re in the right place. Click the message box in the bottom left hand corner of your screen and say hello! We’re here for you Sunday to Thursday, from 7:00 p.m. to 10:00 p.m. during the academic year (Fall & Winter Semesters).
*Please note: if you are using Chrome in an incognito window, the chat box may not appear. To fix this, you will need to enable cookies. Go to Chrome - Preferences - Privacy and Security - Cookies and other site data - Allow all cookies.
About OUTline Peer Helpers
Our Peer Helper team is trained in all of OUTline’s core values: sex positivity, harm reduction, anti-oppression, humanism, confidentiality, and peer-based support. You will not be required to give any identifying information as part of your chat, and we recommend using this chat somewhere that others cannot see your screen. Please check out our Terms of Service before beginning a chat.
Because the OUTline Online Chat is staffed entirely by student volunteers, our services do not operate during Reading Breaks, final exam periods, or during the Summer semester. Don’t worry; should you need support during those periods we encourage you to connect with the Sexual and Gender Diversity Advisor. If you are looking for anonymous support, you can connect with the LGBT YouthLine at 1-800-268-9688 or Good2Talk at 1-866-925-5454.
Unexpectedly disconnected from our live chat support? Simply rejoin and start a new chat to resume getting the support you need. Please be patient as we troubleshoot our connectivity issues. Just let the volunteer know when you last chatted, and they will be able to pick up where you left off.
